FK77 Privacy Policy — Your data is safest with us

FK77 (fk77.onl) is an online gaming platform based in Bangladesh. This Privacy Policy explains how FK77 collects, uses, stores, and protects your personal information.

We understand that privacy is more than a legal obligation — it's a matter of trust. FK77 is committed to earning that trust and safeguarding your interests every step of the way.

Key Definitions

• Personal Information: Any information that can directly or indirectly identify you — such as your name, phone number, email address, or IP address.
• Processing: Any action taken with your data — collection, storage, use, sharing, or deletion.
• Data Controller: FK77, the entity that makes decisions regarding the processing of your data.
• Data Subject: You — the individual whose data is being processed.

FK77 only collects information that is genuinely necessary to provide you with our services. Details are outlined below:

FK77 uses your data for specific, legitimate purposes. There is a clear reason behind every use:

Primary Use

• Account Management: Creating, verifying, and managing your FK77 account.
• Transaction Processing: Processing deposits, withdrawals, and bonuses.
• Service Delivery: Game access, customer support, and platform operations.
• Security: Fraud detection, account protection, and prevention of suspicious activity.

Secondary Use (with your consent only)

• Marketing Communications: Keeping you informed about relevant offers and promotions.
• Personalization: Recommending games tailored to your preferences.
• Research: Anonymous statistical analysis to improve FK77's services.

FK77 never uses your data beyond its original purpose. If a new use case arises, we will notify you in advance.

FK77 uses cookies on its website to enhance your experience. Cookies are small files stored in your browser.

Types of Cookies Used on FK77

• Essential Cookies: Essential for the site to function — protecting login sessions, preventing fraud, and more. These cannot be disabled.
• Performance Cookies: To understand how well different parts of the site are performing. This is entirely anonymous.
• Functional Cookies: To remember your language preference, theme, and other personal settings.
• Marketing Cookies: To show relevant ads — only with your consent.

FK77 does not sell your personal data. However, limited information may be shared in certain specific circumstances:

Limited Data Sharing

• Payment Provider: Information required to process transactions via bKash, Nagad, or Rocket is shared with the respective provider. These providers are bound by their own privacy policies.
• Legal Obligations: Data may be disclosed in response to a court order, government investigation, or other legal requirement.
• Security Partners: Limited data may be shared with specialist security firms for fraud prevention purposes.
• Technology Service Provider: For server hosting or analytics services — these partners are contractually obligated and may not use your data for any other purpose.

FK77 does not retain your data longer than necessary. Each type of data has its own retention policy:

• Account Information: For the duration of your account and 5 years after closure (as required by law).
• Transaction Data: Financial transaction records are retained for 7 years.
• Communication Records: Customer support communications: 3 years.
• Gaming Data: Game logs and betting history: 5 years.
• Technical Logs: IP logs and access logs: 90 days.

Once the retention period expires, FK77 securely deletes or anonymises your data.

FK77 employs the world's leading security technologies to protect your data. Our multi-layered security framework includes:

Technical Security

• TLS 1.3 Encryption: All data transfers are secured using the latest TLS 1.3 protocol.
• AES-256 Storage Encryption: Stored data is protected with military-grade encryption.
• Firewall & IDS: Robust firewalls and intrusion detection systems at the network level.
• Two-Factor Authentication (2FA): An added layer of security for your account.
• Security Audit: Regular third-party security audits are conducted.

Organizational Safeguards

• Restricted staff access — only authorised personnel can access your data.
• Regular privacy training for all staff.
• In the event of a data breach, affected members will be notified within 72 hours.

As an FK77 member, you have specific rights over your data. We fully respect each of these rights:

To exercise these rights [email protected]. We will respond within 30 days.

FK77's services are intended exclusively for adults aged 18 and above. We do not knowingly collect any data from individuals under the age of 18.

If we become aware that a minor has registered on FK77, the account will be closed immediately and all collected data will be permanently deleted.

FK77 may update this Privacy Policy to reflect changes in technology, law, or business practices. For significant changes:

• You will be notified by email prior to any changes taking effect.
• A clear notice will be displayed on the FK77 site.
• The effective date of any new policy will be clearly stated.
• Continued use of FK77 after any changes have taken effect will be considered your acceptance of the updated policy.

For any privacy-related questions, concerns, or requests, please contact FK77:

• Privacy Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 on the fk77 website

For your privacy requests, fk77 typically Within 30 days will respond. Complex requests may take additional time, but you will be kept informed.

If you believe your data has been mishandled and FK77 has failed to resolve the issue, you have the right to file a complaint with the relevant authority.